Client Testimonials "I was able to move my organization forward with the visioning and goal setting exercises -- very practical"
--Kate, Department of Justice
"The training was insightful. I could apply everything we learned!"
--Karen, Department of Veterans Affairs
"I would recommend this course to any leader!"
--Jim, American Financial Management
"Excellent training! Thank you for the opportunity to participate!"
--Gerry, Department of Justice
"All parts of the training were vital! Thanks for getting tighter as a team -- great workshop!"
--Steven, Board President of a non-profit organization
The Leader’s Voice (Three Days)
Target Audience: All Managers and Supervisors
Winston Churchill said, "The difference between mere management and leadership is communication." How true. And yet, how does a leader do it well? In this seminar we explore the effective, proven ways leaders influence others and inspire results through communication - speeches, presentations, business conversations, coaching, memos and email.

Questions we will address include:

  • How can we learn from the best practices of effective leaders?
  • What is my leadership "voice" - what are my strengths and weaknesses in leadership communication?
  • How do I set the stage for success in communicating a compelling message?
  • How do I win hearts and minds? How do I make sure I’m "getting through"?
  • What are the most effective leadership communication practices?
  • How can a leader synchronize various media for powerful results?
  • How should leaders deliver bad news and deal with difficult people?
  • How do leaders communicate their vision to get results?

For more information, contact Colin K. Dunn and Associates.
Leading with Emotional Intelligence: A New Approach (Three Days)
Target Audience: All Managers and Supervisors
Research - and probably your own experience - reveals that most people admire leaders because of how the leaders make them feel. How do you interact emotionally with others? Do you recognize how your own emotions affect your leadership? Do you get emotionally "hijacked" and say or do something you regret later? Are you emotionally "tuned in" to others? Do you recognize others’ emotions and deal with them well? How emotionally intelligent are you, and what can you do to improve your emotional intelligence?

This seminar focuses on how to build emotionally intelligent relationships, and how to lead yourself and your team in an emotionally intelligent way.

For more information, contact Colin K. Dunn and Associates.
Advanced Executive Leadership (Two Days)
Target Audience: All Managers and Supervisors
This two-day course is designed to help you explore your role as a leader and strategic thinker. The program explores effective practices in leading at the senior level and ways of applying those practices to your specific environment. It offers time to reflect on your own personal leadership journey, and the opportunity to create a personal roadmap to further develop yourself and your top management team.

The program begins with "leading with your head." We’ll discuss the difference between operational and strategic leadership, and how to develop the intellectual competencies of a strategic leader. Included in this section are organizational assessment tools, strategic visioning and tools to develop other key leaders in this very important area. Then, we will discuss executing the vision - leading change, aligning the organization and measuring progress.

The second module covers "leading with your heart." We’ll offer ways to harness the power of workplace emotions, and review how to recognize and be smart about your emotions and the emotions of others.

Finally, we’ll finish with "leading with your voice." What leaders talk about is what gets done, but how you talk about it makes all the difference. We’ll apply proven communication practices that will help you influence, persuade and motivate others to get the desired results.

For more information, contact Colin K. Dunn and Associates.
The Art of Facilitation (One Day)
Target Audience: All Leaders
"Facilitate" means "to make easy" or "to help bring about." It comes from the word "facile," meaning "easy." The truth is that a good facilitator works hard - in order for the others in the group to find the work easier.

Whether it’s a meeting, a tiger team or the everyday work of give and take, leaders find themselves in a facilitator’s role. How do you get the most out of a team, and yet keep the team on track? How can you "grow" assistant facilitators to help you along the way? How can a facilitator create the environment that fosters team cooperation and understanding? We’ll address these issues, master the "Six Steps to Successful Facilitation," and practice the learning points in this seminar.

For more information, contact Colin K. Dunn and Associates.
Critical Thinking for Peak Performance (Two Days)
Target Audience: Management and Teams
The Problem: Everyone thinks it is our nature to "think." But much of our thinking, left to itself, is biased, distorted, disjointed, and uninformed. In other words, leaders and groups waste time in unproductive thinking. Yet, the quality of our work depends precisely on the quality of our thought. Shoddy thinking is costly, both in money and in quality of life.

Excellence in thought, however, must be systematically cultivated.

A Definition: Critical thinking is the art of expanding, analyzing, and evaluating thinking with an eye towards improving it. It is "meta-cognition" - thinking about thinking!

The Result: Participants become good critical thinkers who can:

  • Explore the opportunities creatively and without prejudice
  • Know their individual thinking preferences, and think beyond them
  • Raise vital questions and problems, formulating them clearly and precisely
  • Gather and assess relevant information, using abstract ideas to interpret data
  • Come to well-reasoned conclusions, then tests them against relevant criteria
  • Thinks open-mindedly within systems of thought, recognizing implications
  • Communicates effectively and listens well - thinks effectively with others and builds relationships

For more information, contact Colin K. Dunn and Associates.
Transition Workshop: Success in the First 90 Days of Your New Job (Two Days)
Target Audience: Leaders Assigned to New Positions
The rate of change in government continues to accelerate - as does personnel mobility. When you find yourself in a new position, working with new people and a new boss - what next? This workshop will help you accelerate your transition time and make it more productive! A workshop on job transition is critical because:

  • During the period of transition, your actions can have disproportionate impact on results, both positive and negative
  • Regardless of position level, you are most vulnerable during the first one to three months in your new position because of:
    • Insufficient knowledge of challenges faced by your new organization and what it takes to meet them
    • Insufficient knowledge and appreciation for the organizational culture and its impact on productivity and results (contributes or restricts)
    • Not yet developed network of relationships that can sustain you
    • The need to identify approaches to build credibility
    • The need to identify short-term "wins" to build momentum
    • The need to understand and appreciate the leadership situation you are inheriting: Sustaining, Transforming, Gapping, or Inventing

Workshop Takeaways:

  • Learn a process for developing a personal strategy and planning for your transition
  • Learn how to diagnose your situation and gain clarity about its challenges and opportunities
  • Learn strategies and techniques to get up to speed faster and to achieve more, sooner
  • Gain a jump-start in taking charge regardless of the leadership situation you are inheriting
  • Learn techniques to prevent the alligators to nip at you while you’re trying to drain the swamp - staying focused and managing expectations
  • Learn approaches to create momentum, secure early wins, and building personal credibility
  • Review guidelines on managing oneself, given the tensions that inevitably arise when transition, transformation, and succession are intertwined
  • Identify a set of common traps you can fall into and ways to avoid them
  • Learn how to manage the transition of your direct reports (your direct reports will also be going through a transition)
  • Learn approaches to recovering from mistakes during the transition period

For more information, contact Colin K. Dunn and Associates.
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